Technical Support

University Relations – Digital provides technical support for Sitecore, which is UAlberta’s CMS platform. Please submit a Support/Bug Fix Ticket to report incidents where:

  • Your website is offline or unavailable
  • Your website displays an error message
  • Features on your website are not functioning properly
  • Sitecore malfunctions while performing content editing tasks

Training and Documentation

UAlberta’s Technology Training Centre offers the courses required to gain access and use Sitecore CMS. If you have already attended the mandatory courses but still have questions about how to perform specific tasks within Sitecore, please contact the Technology Training Centre to obtain documentation or speak with a technical expert.