The Division of Community Engagement

Emergency Support


If students require emergency assistance they are to follow these steps:

  1. Contact the University [within 24 to 72 hours] to inform us of your status:


    University Protective Services
    Phone: 780-492-5277
    Markus Vuorensola (Education Abroad Risk Management Coordinator)
    Phone: 780-492-6549


  2. Follow the safety advice from the local authorities


  3. Keep the 24 hour emergency service information with you at all times:


    University of Alberta Protective Services, 24 hour emergency services
    Tel: +1 780-492-5050

    Global Affairs Canada
    Tel: +1 613-996-8885


  4. Contact your family and friends to let them know that you are safe.

Note:  UAlberta policy states that you must check your UAlberta email at least once a week. This is very important while you’re abroad—it's the primary way we'll keep in touch with you.  You should also stay in contact with family or friends back home as much as possible.